Quality Policy

Lasercraft workshop area.

Success Built on Values

Because Lasercraft is a one-stop shop specializing in the fabrication of a wide range of carbon steel, stainless steel, and aluminum parts, quality is an absolute must. Setting the expectation for that quality – and how we meet it – is what sets LaserCraft apart. Utilizing cutting-edge machinery and technology while constantly growing in our knowledge and expertise gives LaserCraft a distinct edge over our competition.

View Our ISO Certificate

PILLARS OF SUCCESS

LaserCraft’s growth and success is down to seven very clear and solid principles on which the company was founded. We call them our “Pillars of Success:”

Experienced and Dedicated Staff

LaserCraft’s experienced team provides solutions that go beyond simply fabricating a component. A top-down philosophy of “cost of ownership” means that the LaserCraft team is dedicated not only to taking pride and ownership in our customers’ parts, but also in their processes.

Support

From the lobby to our shipping docks, we take pride in making each employee at LaserCraft available to help with customer support. We value employee knowledge and utilize that knowledge to assist in solutions that accommodate our customer’s needs.

Partnership

Long term customer partnerships are our priority. By maintaining consistent value-added partnerships with our customers, we understand their process and are better able to provide the innovative solutions they require.

Loyalty

We believe that loyalty to our customers is critical to our mutual success. As a result, we are proud of our loyal customer base.

Quality

Our company uses the phrase “Safety, Quality, Productivity” to measure success. 

Investment

LaserCraft continues to invest in a way that allows us to remain on the technological cutting edge of our industry. We believe that continuous improvement, investment in technology, and an effective training program are all key to the safety of our employees and productivity of our company.

Commitment

LaserCraft is committed to ensuring our employees a safe, pleasant work environment as well as the elite customer service our customers have come to expect.

Lasercraft Employee

James Byrnes

James has been with LaserCraft for 8 years. He joined the team as a Process Improvement Engineer and has held several positions at LaserCraft including Plant Manager, Purchasing Manager, Director of Procurement, and his current role as VP of Operations. He has over 25 years of experience in the manufacturing industry in multiple capacities. James is currently responsible for the purchasing, quality, facilities maintenance, and engineering departments at LaserCraft.

Lasercraft Employee

Henry Stewart

Henry has been with LaserCraft for 12 years. Henry joined the team as the Quality Manager and has since been Plant Manager and Operations Manager before taking his current position as VP of Manufacturing. Henry was instrumental in the creation and implementation of LaserCraft’s Quality System and managed the successful implementation of the company’s first ISO certification process. He has over 30 years of experience in the manufacturing industry in multiple capacities. Henry is currently responsible for the manufacturing and customer service departments at LaserCraft.

Lasercraft Employee

Angel Ledford

Angel has been with LaserCraft for 15 years. She joined the team as the Human Resources Manager and has since grown the department to include safety and environmental, as well as being instrumental in the creation of the LaserCraft training department, which has become an integral part of the company’s on boarding and continuing education activities. Angel has over 20 years of experience in the manufacturing, and food processing industries. In her current role as VP of Human Resources and Safety she manages the HR, safety, and training departments.

Lasercraft Employee

Jeff Wood

Jeff began his current role of Vice President of Manufacturing at LaserCraft in 2023.  Jeff has over 30 years of experience in the manufacturing industry and believes that root cause analysis and corrective action are key to quality systems management. In his current role, Jeff oversees all quality department activities as well as the engineering department.

Lasercraft Employee

Brian Bryant

Brian has been with LaserCraft for 20 years. He began his career with the company as a welder. Throughout the years Brian has managed several manufacturing departments including weld and press brake and was the second shift manager for 5 years. Brian has over 30 years of experience in fabrication and manufacturing.  In his current role as Plant Manager, Brian oversees the day-to-day manufacturing plant operations.